Casumo Customer Support

Whatever you need, the Casumo support team is available 24 hours a day, every day of the year. You can reach us through the following channels:

  • Live Chat — The quickest option. Open your Casumo account and click the chat icon to connect with an agent immediately. Most queries are handled in minutes.
  • Email — Send your message to [email protected] and we'll respond within 24 hours, usually much sooner.

Our support agents can help with bonus terms, withdrawal processing, account verification, responsible gambling tools and technical issues. There's no question too big or too small.

If you're concerned about your gambling, free and confidential support is available from BeGambleAware (begambleaware.org) and GamCare (gamcare.org.uk). You can also self-exclude across all UKGC-licensed sites via GamStop (gamstop.co.uk).

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